August 30, 2010 by Valerie Helmbreck
As the U.S. economy continues its sluggish recovery and worker morale sinks, the IT department needs to pay attention to moves that make users even more dissatisfied. One thing that’ll be sure to put ‘em in a bad mood: website blocking.
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Tags: blocking, Robert Half Technologies, survey, users, website, workers
August 26, 2010 by Valerie Helmbreck
Are stagnant pay and heavy workloads really the big reasons IT staff are poised to bolt as soon as the economy rebounds? Seems there’s more to it than that.
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Tags: change, Communication, IT, jobs, morale, staff, turnover
August 26, 2010 by Valerie Helmbreck
Expect more Gmail users to start shedding their land lines soon as “Google Voice” starts to spread among users of the popular e-mail service. Google recently announced the debut of Google Voice, which turns Gmail into a phone.
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Tags: gmail, Google, Google Voice, phone calls
August 10, 2010 by Valerie Helmbreck
There could be a serious threat to mobile phone service if new software from Pinger catches on. The application lets users make phone calls and send texts on a smartphone without mobile service — or without a mobile phone at all.
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Tags: application, calls, iPad, ipod, mobile phone, Pinter, Software, Textfree, texting
August 4, 2010 by Valerie Helmbreck
Any business that’s not using social networking to target customers is way behind the curve, say the tech analysts at Gartner, Inc. These days, most consumers rely to some extent on these networks to direct their spending.
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Tags: Gartner, marketing, social networks
July 27, 2010 by Valerie Helmbreck
If there’s one group of people who know how to make a mint off of public relations, it’s the British Royal Family. So the fact that this group of ribbon cutting and plaque unveiling experts has set up a Flickr account should be a message to any organization that sells itself: Grab control of your online visual images.
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Tags: British monarch, Flickr, iTunes, podcasts, Prince William, social networking, Twitter, YouTube
July 20, 2010 by Valerie Helmbreck
Facebook’s expected to announce its 500 millionth user soon, but the news is likely to be overshadowed by a recent survey that found its current users are terribly dissatisfied with the site.
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Tags: ACSI, American Customer Satisfaction Index, consumers, E-Business Report, Facebook, popularity
July 20, 2010 by Valerie Helmbreck
Got an opinion? Want to broadcast it on the Attleboro (Massachusetts) Sun Chronicle website? Be prepared to pay for the privilege and sign your name to your ideas.
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Tags: Attleboro, comments, Massachusetts, Oreste P. D'Arconte, posting, Sun Chronicle, website
July 16, 2010 by Valerie Helmbreck
Don’t think you’re paying nearly enough to enjoy the glorious pleasures of airline travel these days? Well, many U.S. airlines are offering you the opportunity to pay even more — if you want to connect to the web in-flight.
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Tags: airline, airplane, GoGo, inflight, Row 44, service, Wi-Fi, WiFi
July 13, 2010 by Valerie Helmbreck
Debt collectors have a new, insidious weapon in their search for folks who skip paying their bills: Facebook. The social network site has become a new way to track down deadbeats.
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Tags: debt collectors, Facebook, Federal Trade Commission, FTC
