July 20, 2010 by Valerie Helmbreck
Facebook’s expected to announce its 500 millionth user soon, but the news is likely to be overshadowed by a recent survey that found its current users are terribly dissatisfied with the site.
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Tags: ACSI, American Customer Satisfaction Index, consumers, E-Business Report, Facebook, popularity
May 7, 2010 by Valerie Helmbreck
In the scramble to become the No. 1 Internet search engine, it looks like Google’s holding its own against all comers. Recent stats from online traffic monitor Hitwise show Google’s used for more than 71% of all U.S.-based searches.
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Tags: Bing, Google, market, search
January 25, 2010 by Valerie Helmbreck

Forget those contentious TV ads where Apple and Microsoft mock each other’s operating systems. Think instead of unlikely marriages like Mary Matalin and James Carville, or Bill and Hillary Clinton. Think Microsoft and Apple.
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Tags: Apple, Google, iphone, iTouch, Microsoft, search engine
November 23, 2009 by Valerie Helmbreck

You’ve probably heard the Google motto: “Don’t be evil.” But how many companies take their own, self-proclaimed philosophy seriously?
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November 16, 2009 by Valerie Helmbreck
Everybody wants free WiFi, but it’s getting tougher and tougher to find.
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Tags: access, airports, free, Google, Virgin Atlantic, WiFi
November 11, 2009 by Valerie Helmbreck
One reason a lot of folks have switched to Mozilla’s Firefox browser is that the software’s developers keep coming up with useful features.
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Tags: check, Firefox, Mozilla, plugin, update
November 4, 2009 by Sam Narisi

Another reason to take employee computer monitoring seriously: Lawyers say IT pros could be on the hook for employees’ online behavior.
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September 11, 2009 by Valerie Helmbreck

While his campaign managed their Internet activities almost flawlessly, now that Barack Obama’s in the White House his team’s stumbling a bit on the Web. Their most recent blunder:
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Tags: death panels, health care reform, obama, optimization, reality check, Web site
August 24, 2009 by Valerie Helmbreck

The dust-up between Google and Apple over the approval of an iPhone Google Voice app looks on the surface to be just another company-to-company flap. But in reality, it may be a lot more.
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Tags: FCC, Google Voice, Google. Apple, iphone
July 30, 2009 by Valerie Helmbreck
It may just have been the straw that broke the camel’s back: Seems some tech-stupid federal employee inadvertently shared the location of a safe house for First Lady Laura Bush.
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Tags: ban, congress, file-sharing, government, Laura Bush, P2P, peer-to-peer, safe house