Could Google’s new ad policy hurt legit businesses?
November 23, 2009 by Valerie HelmbreckPosted in: Budgets and spending, Search engines, Special Report, Web 2.0, Web browsers, cybercrime, social networking

You’ve probably heard the Google motto: “Don’t be evil.” But how many companies take their own, self-proclaimed philosophy seriously?
I mean, “Better Living Through Chemistry” made plenty of people’s lives a mess through polluted manufacturing sites or lethal pesticides. And that “Good to the last drop” business? Well, if you’ve ever tasted the dregs of the coffee pot, you know what a bunch of hooey that is.
For some reason, however, Google’s “Don’t be evil” proclamation has irked folks. When the search engine giant was cowed by the Chinese government’s insistence on blocking Web sites, Google folded like a cheap beach chair.
And when crafty online ad campaigns touting flat stomachs or cheap teeth whitening began appearing alongside search results, the ethicists among us seethed with contempt about the evil scams that Google seemed to turn a blind eye to, all for the ad revenues.
All that’s changed.
The makers of the world’s dominant search engine now will not only boot this sort of ad from their results pages, they’re gonna boot the advertiser along with it.
Google chiefs have decided to ban advertisers who place ads that link to sites peddling “free trial” scams, get-rich-quick schemes and malware.
In the past, they’d sometimes ban individual ads, but not advertisers. What Google found was, just banning the ads did little to eliminate them.
Cyber scammers would merely get a new domain name (hence, a new site) for their nefarious products, create a new ad and be back in business trolling for suckers in a matter of hours, if not minutes.
Now, if an advertiser is permanently banned, their account and any new account will be banned from participating in AdWords. How does Google know if an advertiser is banned and just sets up a brand new account? Apparently, they’ve got a way, but they’re not letting anyone know about it for fear of encouraging workarounds.
The increased rate of account bans started back in October and they differ from old bans in a couple of key ways:
- They are permanent account bans, and
- Communication will be much clearer.
What about legitimate advertisers — can they be falsely blocked? Maybe, but Google says there’s an appeal process to fix mistakes. Advertisers will get an e-mail with ban details and directions on how to appeal it.
The question is: Will other online advertising outlets follow the same practice?
Google’s upping the ante for every ad-supported site. They’re betting consumers will prefer sites that don’t bombard them with scams for lower credit card rates, flatter stomachs, whiter teeth and longer… nails.
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November 24th, 2009 at 2:45 pm
About time! Some of those ads are very sneaky. One time I accidentally clicked on the ad because it “popped” up just as I was going to click on something else.
November 24th, 2009 at 5:24 pm
Excellent! I don’t mind legitimate ads, and somtimes will click to take a look. After the third “tooth whitening” or “‘nail’ lengthening” ad I mentally tune anything else in that part of the page geography out. I resent my ISP serving up ads like this on the webmail site and generally put a Task Manager window over that part of the page.
Kudos to Google for taking a stand against this garbage. It may cost them revenue in the short term, but I will certainly be using Google more due to the change.
November 30th, 2009 at 7:57 am
Great! I had been disappointed with Google allowing those obvious scam ads and I applaud their decision to ban them.
December 2nd, 2009 at 9:10 pm
They said it couldn’t be done, but Google DID IT! Yay! Kudos to Google. Thank you, folks!
December 5th, 2009 at 8:49 am
Do you have any other posts relating to this?
December 24th, 2009 at 12:58 pm
By and large I do not post on websites, but I’d like to mention that this post really has forced me to do so! Thank you for your insightful article.