The high cost of using old laptops
April 29, 2009 by Valerie HelmbreckPosted in: Budgets and spending, Gadgets, Green technology, Hardware, In this week's e-newsletter, Latest News & Views, mobile technology, telecommuting
Think your organization’s benefiting by making users limp along with their old laptops a bit longer? Well, you’re probably wrong, says a new study.
Extending the use of laptops two years beyond the traditional three-year life span costs companies an average of $1,050 per machine — more than the replacement cost, says the Northboro, Mass.-based firm J. Gold Associates, LLC.
The added expenses include a significant increase in repair costs due to old age, and the end of three-year warranty periods, it said.
The use of outdated equipment also costs a company about $9,600 per laptop user in lost worker productivity over the two-year period, the study concluded.
Some additional key findings include:
- The cost to repair a failed notebook while under warranty is $1070
- The cost to repair a failed notebook not under warranty is $1525
- The per machine “Failure Tax” for each notebook deployed in the organization is $138 in the first year and increases dramatically throughout the life of the machine, but will change based on variations in machine failure rates from different manufacturers and/or models.
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Tags: cost, J Gold Associates, laptops, life span, repair, replacement, warranty

April 10th, 2010 at 3:11 am
My laptop, long battery usage time will be very hot, is not a sign before the explosion?